Contact & Support

Get in Touch

If you have any questions, bug reports, or feature requests, the fastest way to reach our support team is via email.

🐛 Report an Issue

Did the AI misread your prescription? Are your alarms not ringing on time? Please let us know so we can fix it! When reporting a bug, it helps to include:

• A brief description of the problem.
• Your device model and Android/iOS version.
• If it's an AI issue, a screenshot of what the AI extracted vs. the actual prescription (if you are comfortable sharing).

💡 Feature Requests

Got an idea to make MEDISONA even better? We love hearing from our users! Feel free to send us your suggestions for new features.

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